Customer Support

Syntela SupportSyntela’s customer service team is dedicated to helping you realize the value from your Syntela conferencing solutions. From the initial implementation to ongoing account support and optimization activities, the customer service team is committed to helping you succeed. If you have any questions regarding the service, please call Customer Support at 1-866-503-1666 or 315-636-4440.

Because your time is valuable, we have included some common questions below:

  • If you have any questions regarding the features of audio, web and video, simply click Audio, Web and Video FAQ’s in the sub navigation or contact your Account Development Manager.
  • Do you need another Wallet Card with your numbers? Download our printable wallet cards.
  • Did you forget the keypad features for audio conferencing? You can download it from the audio features page.
  • Would you like to have a video call but do not have a camera? Simply call Syntela at 1-866-503-1666 and a Customer Service Representative can help you.